Check-in/Check-out  After 15:00 - Before 11:00   /   Our Location  "No. 187 Sec. 2 Zhongshan Rd. Jiaoxi Township Yilan County"

News

Summer Love Milk Sea Housing Project
2024/06/01~2024/09/15
Here are the important notes
1.The package is limited in availability and can only be booked via phone. It cannot be combined with other promotions and is not applicable for group or conference bookings.
2.The package includes an experience trip on the Nordic-style speedboat Quarken 27 with a shared plan. If you wish to change to another itinerary, refunds will not be possible. As we need to submit the sailing notification form in advance, please make your reservation at least eight days before the check-in date and provide insurance information to facilitate the application. Reservations will not be accepted within seven days.
3.This package can only be booked via phone. Due to the limited number of boats, the reservation will be confirmed only after the hotel and the boat operator verify the boat's availability. If no boats are available, the hotel reserves the right to cancel the reservation and assist guests in booking other accommodation packages.
4.The price includes boat fare, basic yacht liability insurance, taxes, and service charges.
5.All passengers must comply with the safety instructions provided by the captain and crew when boarding, disembarking, and engaging in water activities. Life jackets must be worn as directed. Wind Wave Ocean reserves the right to decide whether to rent out and operate the boat if passengers do not comply with the safety instructions and wear life jackets.
6.On the departure day, the boat will leave punctually at the agreed time. Passengers should assemble 15 minutes early to board. In case of delays, the boat will still return to the port at the scheduled time.
7.In the event of a typhoon warning, strong winds, or rough seas, both parties will contact each other 48 hours before departure. Based on the wave forecast, they will discuss and confirm whether to proceed with the trip 36 hours before departure. If the wave height forecast is over 1.7 meters, the trip will be canceled and can be rescheduled or changed to another accommodation package. If the weather or sea conditions are poor on the day of departure with waves forecasted over 1.5 meters, the captain may decide whether to set sail or return early, prioritizing safety.
8.In case of a vessel malfunction, arrangements will be made to transfer passengers to another boat of the same or higher capacity. If it is not possible or passengers do not wish to switch boats, they may reschedule or receive a full refund.
9.Essential items include swimwear, a change of clothes, seasickness prevention, ocean-friendly sunscreen, sunglasses, hats, and water play equipment.
10.Please bring your own water equipment, masks, snorkels, fins, and floatation devices.
11.It is recommended to eat a small meal before boarding. Being too full or having an empty stomach can cause seasickness. Taking seasickness medication one hour in advance is also advised (pregnant women and children should consult a doctor).
12.Drinking water, beverages, and snacks are provided on board. Passengers may also bring their own fruit, light meals, drinks, and alcoholic beverages.
13.Once the booking is confirmed, a deposit equivalent to the agreed room rate must be paid. Changes or modifications to the accommodation dates, duration, or number of rooms can be made up to three days prior to check-in. Cancellation policies apply within three days of the check-in date, as specified by the Tourism Bureau of the Ministry of Transportation and Communications.
14.On the day of boarding, guests must present valid identification documents (ID card/passport/residence permit). Children should provide a copy of their household registration or health insurance card. Check-in at the boarding location is required 15 minutes before departure.
15.The package items/inclusions cannot be exchanged for other gifts, cash value, or other offers.
16.Pets are not allowed in the hotel premises, and for safety reasons, they are not permitted on board.
17.Yamagata Kaku Hotel & Spa is committed to protecting the Earth's environment. Starting from March 1, 2024, we will no longer provide single-use amenities in rooms, including toothbrushes, toothpaste, razors, combs, shower caps, and cotton swabs. If you need it, please feel free to request them at the front desk. We appreciate your understanding and support and look forward to creating a greener future together.
18.Each room has a different design and it is not possible to specify the design type of the room for your stay.
19.If you need to change the room type, you will need to pay the price difference on-site.
20.The hotel reserves the right to modify and change the terms, and any matters not covered in this notice shall be subject to the hotel's on-site announcement without further notice.